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Gary L. Chandler

809 Haynes Drive, Murfreesboro, TN 37129
Phone (615) 948-7605
gary@glchandler.com

  

 SOFTWARE : Novell Netware 3x/4x, Windows95/98/2000/NT4; Complete Microsoft and Lotus Office Suites, Rumba Office 2000, Expert Advisor, Peregrine Service Center, MS VISIO 2000,  AutoCAD Lt 2000, AutoCAD 14, ABC Cam, Cut Planner, Corel 8&9, MS Publisher, MS Front Page, MACOLA, Crystal Reports, WordPerfect, ALPHA4, One Write Plus, Peachtree Accounting, ADP for Windows, Help STAR, Track-It! , Etc.

Experience

Adecco Technical                                                                                                                                         Lincoln, RI

          CVS/Pharmacy – Level II Help Desk Technician                                                                                 01/02 – Present

§         Providing over the phone support to store managers and pharmacists.

§         Responsible for configuring VERTICAL SWITCHES.

§         Configurations on all pharmacy servers:  Windows NT/ UNIX. (i.e. Telnet.)

§         Provide technical support/ helpdesk assistance to field techs /cabling vendors for install of store equip. & cabling for Vertical Networks Instant Office Phone System Rollout for CVS Pharmacies Nationwide.

§         Program and maintain telephone systems and Router table configurations.

§         Currently Lead Tech. on the Next Generation phone project clean up crew (Resolve open issues with Vendors).

§         Created and entered VISIO hyper tree charts for inclusion in Peregrine Service Center database

§         Created an Access 2000 database of unresolved installation issues. 

§         Create and distribute reports from other SQL/Oracle databases for CVS, Datatec, ADT, AFA, and AT&T.

 

NDI International Inc.                                                                                                                                     Worcester, MA

          Manager Information Systems                                                                                                                      03/99 – 05/01

§         One Man IT department, responsible for: Mixed NT, Novell, and Macintosh networks including set-up and maintenance; all hardware, software, and Information Services for the corporation.

§         Telecommunications systems & Internet connectivity services; Web site creation, development, & maintenance.

§         Remote access (US and UK), Y2K program, and Created a 'Strategic Plan for Technology'.

§         Trained and supervised 75 employees in Windows 9x, MS Office, Lotus and ERP systems.

 

A & G Electronics Inc.                                                                                                                                    Worcester, MA

          Network Support Technician/ Administrator                                                                                         09/93 – 02/99

§         Responsible for all facets of PC diagnostics, repair and builds.

§         Network design, installation, and maintenance, help desk, and support services.

§         Interface with various clients throughout Massachusetts. Provide diagnostics, repair and installation of equipment.

§         Remain on call for network admin. Head Y2K efforts for some clients, conducted training in software utilization

 

Spaulding Company Inc.                                                                                                                                   Worcester, MA

          Facility Manager / Production Manager                                                                                                    04/88 – 12/95

§         Responsible for all facets of document conversion service facility operation and management.

§         Personnel and resource management; client and sales staff relations; branch computer system maintenance; P&L, billing, and reporting via TOLAS network.

§         Client database design, conversion, and maintenance; supply and equipment maintenance. Managed staff of 30

 

Education / Training

       RI Society of Financial Service Professionals, Producer License LAH                                                      2001

 Professional Development Associates, Inc.                                                                                                        1986

           University of Alaska                                                                                                                                               1979
                                
Financial Accounting       

          Anchorage Community College, Alaska                                                                                                             1976
                     
X-Rays, Radioisotopes, and Radiology

          Robert Service High School                                     Graduate                                                                             1974
                               Diploma
General Studies

                                             References Available upon request